Sunday, May 25, 2008

Unfair fares: A warning about Iberia Airlines

A word of warning for those of you who are planning to bring your bikes to Spain this summer.

Iberia Airlines has started charging travellers €150 (each way) to check bikes in as luggage, even if the bicycle falls within the traveller's luggage allowance. They started charging the fee at the end of April, and from what I hear, it's not being applied to everyone who tries to check a bike in - people who travel on domestic Iberia flights don't seem to be getting hit for the extra money. But if you're coming over for whatever reason - Camino de Santiago, cycling holiday, the Trans-Iberian - be sure to check with Iberia that you're NOT going to get nailed for the fee, especially if you bought your ticket before the end of April and you wouldn't have known about the fee.

In the meantime, I'm going to find out how to get ahold of Iberia so that we either can have the fee eliminated or have Iberia's ISO 14001 rating put under revision....

UPDATE: Bingo, here it is.

Iberia Airlines of Spain
c/ Velázquez, 130
28006 Madrid
SPAIN
Phone: (34) 91 587 8787
e-mail: prensa@iberia.es

2 comments:

Randy said...

Not so long ago you could fly your bike for free or a nominal charge on most airlines. Then they saw a potential income stream and some of them jumped on it. You can find a fairly current list here: http://www.ibike.org/encouragement/travel/bagregs.htm

People (me included) have tried pushing back against the US airlines with no success. I fear we will have little luck with Iberia either - but I will try.

In the meantime, Bike Friday flies fee free!

http://www.bikefriday.com

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